At ce999, your privacy is treated with the same seriousness as your account security. This Privacy Policy explains exactly what personal data we collect from Pakistani players, why we need it, how we store it safely, and what rights you hold over your own information.
Six core principles that govern every data decision we make on the ce999 platform.
ce999 collects only the personal data that is strictly necessary to operate your account, process PKR transactions, and comply with our international licensing and AML obligations. We do not collect data we do not need.
All player data stored by ce999 is protected using industry-standard AES-256 encryption at rest and TLS 1.3 in transit. Our infrastructure is hosted in certified secure data centres with multi-layered access controls.
ce999 will never sell, rent, or trade your personal information to third-party marketers or data brokers. Your data is used solely to operate and improve the ce999 platform and to meet our regulatory requirements.
Registered ce999 players have clear rights to access, correct, and request deletion of their personal data. You can exercise any of these rights at any time by contacting the ce999 support team via live chat.
When ce999 shares data with third-party partners — such as KYC providers, payment processors like JazzCash and EasyPaisa, or fraud detection services — those partners are contractually bound to handle your data with equivalent care.
This Privacy Policy is reviewed and updated on a regular basis to reflect changes in our services, technology, and regulatory landscape. Players are notified via email whenever material changes are made to this document.
This Privacy Policy ("Policy") explains how ce999 ("ce999", "we", "us", "our") collects, uses, stores, and protects the personal data of individuals ("you", "Player", "User") who access or use the ce999 platform at ce999.im. By registering a Player Account or using any ce999 service, you acknowledge that you have read and understood this Policy and consent to the data practices described herein. This Policy forms part of the ce999 Terms and Conditions.
ce999 is committed to protecting the privacy and personal data of every player on our platform. We recognise that Pakistani players entrust us with sensitive personal and financial information when they register, deposit, and play on ce999 — and we take that responsibility seriously.
This Policy has been prepared in accordance with ce999's obligations under its international gaming licence and applicable data protection frameworks. It describes in plain language what data we collect, why we collect it, how long we keep it, and the rights you hold as a ce999 player residing in Pakistan or any other jurisdiction where the platform is accessible.
Scope: This Policy applies to all personal data collected through the ce999 website at ce999.im, the ce999 mobile site, live chat support interactions, email correspondence, and any other channel through which you interact with the ce999 platform or support team.
ce999 is an internationally licensed online casino and sportsbook operating under a gaming licence issued by a recognised international regulatory authority. The ce999 platform provides online casino games, live dealer tables, sports betting, cricket betting, PSL odds, slot games, and related gaming entertainment services to players including those based in Pakistan.
For the purposes of this Policy, ce999 acts as the data controller in respect of the personal data you provide when registering and using the ce999 platform. All data-related enquiries, requests, and complaints should be directed to the ce999 support team, details of which are provided in Section 13 of this Policy.
ce999 collects personal data from players through several means: directly when you register or interact with us, automatically when you use the platform, and from third-party verification partners where required by our licensing and AML obligations. The categories of data we collect are set out in the table below.
| Data Category | Examples & Detail |
|---|---|
| Identity Data | Full legal name, date of birth, CNIC number or passport number, nationality, and gender as required for age and identity verification. |
| Contact Data | Residential address (including city — Karachi, Lahore, Islamabad, Faisalabad, etc.), mobile number, and email address. |
| Account Data | Username, encrypted password, account creation date, Player Account ID, language and currency preferences (PKR), and communication preferences. |
| Financial Data | Deposit and withdrawal transaction records, payment method identifiers for JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and cryptocurrency wallet addresses (where used). We do not store full bank account credentials. |
| KYC Documentation | Copies of identity documents (CNIC, passport), proof of address documents, and source of funds documentation submitted during the KYC verification process. |
| Gaming Activity Data | Game history, bet records, wagering amounts (in PKR), win/loss records, session durations, sports betting selections including cricket and PSL markets, and responsible gaming limit settings. |
| Technical Data | IP address, browser type and version, operating system, device identifiers, time zone, screen resolution, and referring URLs collected automatically when you access ce999.im. |
| Communications Data | Records of live chat conversations, emails, and any other correspondence between you and the ce999 support team, including support ticket history. |
ce999 does not collect special categories of sensitive personal data (such as health data, biometric data, or political opinions) except where expressly required by our regulatory obligations, and only with your explicit consent in such cases.
ce999 uses the personal data we collect for specific, legitimate purposes directly connected to the operation of the platform and our regulatory obligations. We do not use your data for any purpose that is incompatible with the purposes listed below.
ce999 processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:
Note on Consent Withdrawal: Withdrawing your consent to marketing communications will not affect your ability to use the ce999 platform. To opt out of promotional emails, update your notification preferences in your Player Account settings or contact ce999 support via live chat.
ce999 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We may share your data with the following categories of third parties, strictly to the extent necessary for the purposes described in this Policy:
All third-party partners who process player data on behalf of ce999 are required to enter into data processing agreements that mandate appropriate technical and organisational security measures and restrict the use of your data to the specific purposes for which it was shared.
International Transfers: Some of ce999's third-party partners operate from outside Pakistan. Where your data is transferred internationally, ce999 ensures that appropriate safeguards are in place consistent with the requirements of our licensing jurisdiction and international data protection standards.
ce999 uses cookies and similar tracking technologies on the ce999.im website to ensure the platform functions correctly, to remember your preferences, to maintain your session after ce999 Login, and to gather anonymised analytics data that helps us improve the platform experience for Pakistani players.
The categories of cookies used by ce999 are as follows:
You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the ce999 platform. For detailed guidance on managing cookies in your browser, refer to your browser's help documentation.
ce999 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by our licensing obligations and applicable law. The specific retention periods applicable to different categories of data are set out below.
| Data Category | Retention Period |
|---|---|
| Account & Identity Data | Retained for the duration of the Player Account plus a minimum of 5 years following account closure, as required by AML regulations under our licensing obligations. |
| KYC Documentation | Retained for a minimum of 5 years from the date of submission or account closure, whichever is later, in accordance with AML and licensing requirements. |
| Financial Transaction Records | Retained for a minimum of 5 years from the date of the transaction for AML and licensing audit purposes. |
| Gaming Activity Data | Retained for the duration of the Player Account plus 2 years following account closure, or longer where required by our licensing body. |
| Support Communications | Retained for 3 years from the date of the last interaction, to allow for dispute resolution and regulatory audit. |
| Marketing Consent Records | Retained for the duration of the consent plus 3 years to demonstrate compliance with consent obligations. |
| Technical / Log Data | Retained for up to 12 months for security and fraud monitoring purposes, then deleted or anonymised. |
Upon expiry of the applicable retention period, ce999 will securely delete or anonymise your personal data in a manner that prevents reconstruction of any identifiable information.
As a ce999 player, you hold the following rights in respect of the personal data we hold about you. ce999 is committed to honouring these rights promptly and without undue burden on you.
Request a copy of the personal data ce999 holds about you, together with information about how and why it is processed.
Request correction of any inaccurate or incomplete personal data ce999 holds about you.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
Request that ce999 restricts processing of your data in certain circumstances, such as while the accuracy of the data is being contested.
Receive a copy of the data you provided to ce999 in a structured, machine-readable format, where processing is based on consent or contract.
Object to processing of your personal data for direct marketing purposes at any time, or for other purposes based on legitimate interests.
To exercise any of the above rights, please contact the ce999 support team via live chat at ce999.im or by email. ce999 will acknowledge your request within 5 business days and endeavour to fulfil it within 30 days. In complex cases, this period may be extended by a further 30 days, and you will be notified accordingly.
Identity Verification for Rights Requests: To protect player privacy, ce999 may request verification of your identity before fulfilling a data rights request. This is to ensure that personal data is not disclosed to, amended by, or deleted at the request of unauthorised individuals.
ce999 implements robust technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security framework includes the following measures:
While ce999 takes every reasonable precaution to protect player data, no internet-based system is completely immune from security risks. Players are encouraged to use strong, unique passwords for their ce999 Login and to enable any two-factor authentication options available in their account settings.
ce999 is strictly an adult gaming platform. We do not knowingly collect personal data from any individual under the age of 21. The minimum age requirement for all ce999 Player Accounts is 21 years, and this is enforced through mandatory KYC age verification before any withdrawal is processed.
If ce999 discovers or is notified that a Player Account has been registered by or on behalf of a person under 21 years of age, we will immediately suspend the account, conduct a review, and permanently close the account in accordance with our underage gambling prevention policy. Any deposits made by the underage player will be returned via the original payment method; any winnings will be forfeited.
🔞 21+ only. If you are aware of a minor attempting to use the ce999 platform, please report it immediately to the ce999 support team via live chat. ce999 takes underage gambling prevention seriously and works proactively to prevent access by minors.
ce999 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, the services we offer, or our regulatory obligations. When material changes are made to this Policy, ce999 will notify registered players by email to the address associated with their Player Account, and by displaying a prominent notice on the ce999 platform.
The "Last Updated" date at the top of this document will be revised each time a new version of the Policy is published. We encourage you to review this Policy periodically to stay informed about how ce999 is protecting your personal data.
Your continued use of the ce999 platform following notification of material changes to this Policy constitutes your acceptance of the updated terms. If you do not agree with any changes, you should stop using the platform and contact ce999 support to close your Player Account.
If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data ce999 holds about you, please contact the ce999 data support team through the following channels:
When contacting ce999 regarding a data rights request, please include your Player Account username and a brief description of your request so that our team can locate your record and respond efficiently. For identity verification purposes, you may be asked to confirm certain account details before your request is processed.
Now that you know exactly how ce999 handles your personal data, explore the platform with full confidence. Cricket betting, live dealer tables, 500+ slots, and PKR banking are waiting. Players must be 21 or older.